ABSTRACT. Following United Nations’ E-Government Survey, a meta-analysis on sustainable development and the implementation of citizen-oriented services complements the growing literature on e-government advantages for sustainable development, the worldwide tendency in the direction of a more citizen-centric advance as impelled by the requirement for more significant organization and cost-effectiveness of the public administration, and social capital and e-involvement management determinants impacting citizens’ dynamic e-participation. pp. 70–78
JEL codes: Q01; Q56; P46; D11

Keywords: sustainable development; implementation of citizen-oriented services; public administration; e-involvement management determinants

How to cite: Popescu, Gheorghe H. (2015), “Sustainable Development and the Implementation of Citizen-oriented Services,” Journal of Self-Governance and Management Economics 3(4): 70–78.

Received 20 January 2015 • Received in revised form 9 October 2015
Accepted 9 October 2015 • Available online 15 October 2015